Cash App: Why is My Account Locked?
If we notice unusual activity on an account, we may temporarily lock your cash app account . We lock accounts because we prioritize your safety and want to be proactive in preventing fraudulent activity. An account lock will not affect your account or prevent you from sending future payments. If your cash app account is locked , you will receive a notification within 24 - 48 hours confirming we completed an investigation and unlocked your account. After you receive the notification, you will be able to log in and resume using your account. Cash App Security Cash App works diligently to keep you and your data secure. For your protection, payment information is encrypted and submitted to our servers securely, regardless of whether you’re using a public or private Wi-Fi connection or a data service on your phone (such as 3G, 4G or EDGE). Cash App uses the same fraud detection infrastructure and safety standards that monitor millions of daily Square Point of Sale transactions. C...